Returns & Exchanges Policy

At GiftsForYouNow, we take pride in creating high-quality personalized home decor and gifts; however, because these items are custom-made to your specifications, we can only accept returns on products that arrive damaged or with manufacturing errors. Please notify us within 15 days of delivery to ensure a swift resolution for any issues with your order.

Return Process

• 1.
  Inspect Your Order

  Upon receiving your personalized home goods, please carefully check for any damage or spelling errors that do not match your order confirmation.

• 2.
  Contact Support

  Email our customer service team with your order number and clear photos of the defect or damage to initiate a return request.

• 3.
  Receive Authorization

  Once your claim is reviewed, we will provide a Return Merchandise Authorization (RMA) and instructions on whether the item needs to be shipped back.

• 4.
  Replacement or Refund

  After approval, we will immediately process a replacement for your custom item or issue a full refund to your original payment method.